1. 1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through our website and services.

Our website may contain links to third-party websites, platforms, partner networks, advertisers, or affiliates. If you access such third-party websites through links on our website, their respective privacy policies and terms will apply.

We do not control and are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review their privacy policies before providing any personal information.

2. Information We May Collect

We may collect information that you voluntarily provide to us, including:

• Account details - your name, email address, mobile/telephone number, username and password
• Profile information - Aadhaar number, PAN number, profile photo, mailing address and bank details
• Enrollment data - the courses and packages you purchase, along with payment status.
• Communication - Feedback, reviews, survey responses, and other information you voluntarily provide, messages you send through our contact form, email or WhatsApp.
• Technical data - basic usage data such as pages visited and device information, used to improve the platform.
• Information provided when you enroll in or purchase our training programs or services;
• Information submitted when you request information, support, or assistance;
• Information provided when you report a problem or issue with our website or services;
• Records of communications and correspondence between you and us;

Please do not provide personal information that is not reasonably required for the purpose for which it is being collected.

3. Automatically Collected Information

When you access our website, we may automatically collect certain technical information, such as:

• IP address;
• Browser type and version;
• Operating system;
• Device information;
• Date and time of access;
• Pages visited and website usage information; and
• Other technical or analytical information.

This information may be used for website administration, security, analytics, troubleshooting, and improving our website and services.

Where appropriate, we may use aggregated or anonymized information for statistical and analytical purposes.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, maintain security, and understand how visitors use our website.

You may configure your browser to refuse or restrict cookies. However, disabling certain cookies may affect the functionality or availability of some features of our website.

By continuing to use our website with cookies enabled, you consent to the use of cookies as described in this Privacy Policy, subject to applicable law.

5. How We Use Your Information

We may use the information we collect for purposes including:

• Providing and administering our training programs, products, and services;
• Processing registrations, payments, and service requests;
• Responding to your questions, requests, and support inquiries;
• Communicating with you regarding your account, enrollment, or services;
• Providing information about services or programs you have requested;
• Improving and personalizing our website and services;
• Monitoring and improving website performance and security;
• Conducting research, surveys, analytics, and statistical analysis;
• Complying with legal, regulatory, and contractual obligations; and
• Sending promotional or marketing communications where permitted by law and, where required, with your consent.

6. Sharing and Disclosure of Information

We may disclose or share information where reasonably necessary to:

• Provide our services and operate our website;
• Process payments or registrations;
• Work with service providers, technology providers, hosting providers, or other vendors;
• Comply with applicable laws, regulations, court orders, or lawful government requests;
• Protect our rights, property, website, users, or services; or
• Prevent fraud, unauthorized access, or other unlawful activities.

Where third-party service providers process information on our behalf, we expect them to handle such information in accordance with applicable privacy and data-protection requirements.

7. Where We Store and Protect Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

Information provided to us may be stored on secure servers or systems operated by us or by our service providers. Where payment transactions are processed through third-party payment providers, the applicable payment provider's terms and privacy policy may also apply.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

If you use a password to access any part of our website or services, you are responsible for maintaining the confidentiality of your password and should not share it with others.

8. Marketing Communications

Where permitted by applicable law, we may use your contact information to provide information about our programs, services, updates, offers, or other communications that may be relevant to you.

You may opt out of marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

Please note that you may still receive essential service-related communications, such as account, registration, payment, security, or transaction-related messages.

9. Children's Privacy

Our website and services are intended for individuals who meet the minimum age requirements applicable to the relevant service.

We do not knowingly collect personal information from children below the applicable minimum age without appropriate parental or guardian involvement or consent where required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the matter.

10. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

• Request access to certain personal information we hold about you;
• Request correction or updating of inaccurate information;
• Request deletion of personal information where legally permitted;
• Withdraw consent where processing is based on consent;
• Opt out of certain marketing communications; and
• Raise a concern or grievance regarding the processing of your personal information.

To exercise an applicable right or raise a privacy-related concern, please contact us using the contact details provided on our website.

11. Third-Party Links and Services

Our platform or communications may contain links to third-party websites (such as payment gateways). We are not responsible for the privacy practices of those websites and encourage you to review their policies.

12. Changes to this policy

Our website may contain links to third-party websites, applications, payment gateways, social-media platforms, advertisers, partners, or affiliates.

Once you leave our website or interact with a third-party service, the privacy policy and terms of that third party will apply. We are not responsible for the privacy practices, security, or content of such third-party services.

We recommend reviewing the relevant third party's privacy policy before providing your personal information.

13. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with applicable legal and regulatory requirements, resolve disputes, enforce our agreements, and protect our legitimate interests.

The period for which information is retained may vary depending on the nature and purpose of the information.

13. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws and regulations.

Any updated version will be posted on this page with the revised effective date. Where appropriate, we may also notify you through email or other reasonable means.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

14. Your Consent

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires specific consent for the collection or processing of personal information, we will obtain such consent in the manner required by law.

If you do not agree with this Privacy Policy, please discontinue use of our website and services.